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Terms & Conditions

1.

There is a 24 hour cancellation policy. Any lessons cancelled outside of that window are not eligible for a makeup. Please also note that there are NO refunds. Any unused lessons will be carried over to the following season. 

3.

Facial expressions are everything here at iSwim Aquatics. Sometimes the lesson may be hard to watch, however, we kindly ask that you wear an encouraging "look" on your face if you choose to stay and watch the lesson. Anxious facial expressions teach the children to be scared... and we don't want that!!!!

5.

As a parent, it can be a natural instinct to chime in and discipline a child when they aren't listening and we totally understand that. However, while a child is in the water with the instructor, we kindly ask that you refrain from discipling/interrupting. You are more than welcomed to watch the lesson... just try to act like a bug on the wall!!!

7.

We kindly ask that you bring your own chair as using the furniture within the facility will NOT be allowed. The bathroom will also NOT be available for use, so please pee before you come!!!

9.

Please ensure you are walking up the driveway of the iSwim location facilities and you are not crossing over anyone else's property including their: driveway, garden, etc.

2.

There is a zero refund policy. Once payment has been received, it is your responsibility to book your lessons prior to the schedule booking up. Refunds will not be granted. 

4.

In the event of inclement weather and/or the instructor cancelling a lesson, the lesson will automatically be eligible for a makeup.

6.

Photos & videos are sometimes taken in order to showcase the exceptional work we do here at iSwim Aquatics. All swimmer photos and/ or videos may be used on the instagram page and/or our website.

8.

The fence door will remain open throughout all lessons, in order to reduce contact. In the event that the door is closed, please contact the instructor. 

CONTACT

850 Mays Crescent 

Mississauga, ON

L5V2J1, Canada

​​​

Tel: (647) 338-5954​

amanda@iswimaquatics.ca

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